Frequently Asked Questions
Q: Do you have parking?
A: The landlord of the Car Park we hired has rescinded our lease. Therefore we now recommend parking on Crystal Road, which runs parallel to St. Chads Road. Also, at the end of Crystal Road there is St. Cuthbert’s Church Car Park.
Q: How far are you from the Train Station?
A: The main station for Blackpool is Blackpool North which you could walk from but it would take you around 25 minutes or a taxi would cost around £7. Blackpool South is closer and only a 10 minute walk to the Kenley.
Q: Do you take stag or hen parties?
A: No we do not take stag or hen parties or large same sex groups.
We do take small groups and would welcome family groups.
Q: How far are you from Blackpool Football Ground?
A: We are only a 2 minute walk from Bloomfield Road, Blackpool Football Club.
Q: How far are you from the beach?
A: We are just over 100 metres from the beach about 2 mins walk.
Q: Do you have disabled access?
A: No . As we do not have any ground floor letting bedrooms. However, if you can make it up one flight of stairs the bedrooms are close by.
You can also hire wheelchairs and/or mobility scooters in Blackpool and we have hire details.
Q: what room types do you have?
A: We have single , double , twin , Family & Luxury king & Superking rooms.
Q:What are Luxury rooms?
A: The king and superking rooms are much larger & have the added touch of luxury with sofa, double shower room, bath robes, 50″ TV, remote lighting, fast boil tea-maker plus many other extras.
Q: Are there any hidden costs?
A: No . The prices quoted to you will be the total cost you will pay. We dont have any hidden charges before, during or after your holiday.
Q: Are the rooms en suite?
A: All our rooms have en -suite facilities
Q: Do you have baths?
A: No. all our en-suites have showers.
Q: Do we get a Key?
A: Yes. We give you a key at check-in. Extra keys can be given on request.
Q: Do you have smoking rooms?
A: No. Smoking is not permitted anywhere inside the building. There is a seated area outside the front where smoking is permitted.
Q: Do you take pets?
A: Sorry, No.
Q: Do you have a bar? When is your bar open?
A: Yes we are Licensed. Our bar is open as long as we are around.
We are open until Midnight, however we do close early on an evening around 10:30 if everyone is either in bed or out for the evening .
Q: Is there WiFi?
A: Yes there is a free WiFi facility throughout the Guest House.
Q: Is breakfast included in the price?
A: Yes breakfast is complimentary in the price. We have an extensive breakfast menu choice including a smoked fish selection.
You can view the breakfast menu on the website.
Q: Can non-residents eat at the Kenley?
A: No . Food is provided for residents only.
Q: What if we want to eat out, can you recommend somewhere?
A: Yes we will do our best to point you in the right direction, from Chinese, Indian, Italian and Steak houses or even the local fish and chip shop.
Q: Do you cater for vegetarian and other dietary requirements?
A: Yes we will meet any dietary requirements. Please state at time of booking.
Q: Do we have to be in by a certain time?
A: No. As well as a key for your room you get a key for the front door to come and go as you please. All we ask is that if you come in late you respect that others may already be asleep.
Q: How do we check availability?
A: You can check our diary online via our website using the book online facility, send us an email or call us by phone.
Tel 01253 346447 – ask for Tony or Mike who will assist you.
Q: Do you accept payments by card?
A: Yes we accept most debit/credit cards for payment.
Q: Do we need to pay a deposit?
A: Yes, deposit of £40 per room is payable at time of booking by debit/credit card.
Q: Is deposit refundable?
A: No deposit is non-refundable.
Q: How do we pay the balance of our booking?
A: Balance is payable when your here by Card or Cash.
Q: Is it easy to get a taxi from your guest house?
A: Yes we will call you a cab – just ask Tony or Mike to call one for you free of charge.
Q: How far are you from Blackpool Tower & Winter Gardens?
A: We are a 15 minute walk to the Blackpool Winter Gardens or a short taxi ride away around £5 -6.
